Legal Document

Privacy Policy of 375bet – Your Data, Always Protected

Here you'll find everything about how 375bet collects, uses, stores, and protects your personal data in compliance with the LGPD. Written in plain language so you actually understand it.

Last updated: January 2026

This Privacy Policy applies to all users who access or use the 375bet platform. By creating an account or continuing to use our services, you confirm that you have read and understood how we handle your personal data. If you have any questions, support is available 24 hours a day via live chat.

1

About This Privacy Policy

This Privacy Policy describes how 375bet collects, stores, uses, and protects the personal data of its users, in compliance with the Lei Geral de Proteção de Dados (Law No. 13,709/2018 — LGPD) and other applicable regulations in Brazil. Our commitment is straightforward: to handle your data with transparency, security, and respect, using it only for what is necessary to deliver a quality and safe experience on the platform.

This Policy applies to all interactions with 375bet, including access to the 375bet.best website, account registration and use, deposits and withdrawals, Sports Betting, casino games, and any communication with our support team.

We recommend reading this document in full. If you have questions about any part of it, please contact our support team before completing your registration.

375bet never sells your personal data to third parties. Ever. Your data is used solely to operate the platform and fulfill applicable legal obligations in Brazil.

2

Who Is the Data Controller

Under the LGPD, the "controller" is the party that decides how and why personal data is processed. At 375bet, the data controller is the company operating the 375bet.best platform, responsible for all decisions related to the processing of Brazilian users' personal data.

For any matter related to personal data, users can contact 375bet through the following channels:

  • Live chat: available 24 hours a day, 7 days a week, directly accessible on the platform.
  • Email: contato@375bet.best — for LGPD-related requests, please use the subject line "Data Protection".

Access, correction, portability, or deletion requests are responded to within 15 business days, in accordance with the deadlines established by the LGPD.

3

What Data We Collect

375bet collects only the data necessary to deliver its services safely and with quality. Collection takes place at different points during the user's interaction with the platform:

Category Data Collected When
Identity Full name, CPF, date of birth, RG or CNH Registration and KYC verification
Contact Email address, mobile number, residential address Registration
Financial Payment method (Pix key, card details — tokenized), transaction history Deposits and withdrawals
Activity Bets placed, games accessed, sessions, bonus history Platform usage
Technical IP address, device type, operating system, browser, session cookies Site access
Communication Content of messages exchanged with support via chat or email Customer Support
KYC Documents Photo ID, verification selfie, proof of address Verification before first withdrawal

375bet does not collect data considered sensitive under the LGPD (such as ethnic origin, religious beliefs, health data, or sexual orientation) under any circumstances. Card financial data is tokenized — we never store the full card number in our systems.

4

How We Use Your Data

Every piece of data collected has a specific and legitimate purpose. 375bet uses your information to:

  • Operating the platform: create and manage your account, process bets, credit winnings, release bonuses, and keep your transaction history accessible to you.
  • Identity Verification (KYC): confirm that the account holder is who they claim to be, is 18 or older, and that the payment methods are linked to the same CPF. This protects you against unauthorized use of your account.
  • Process payments: make deposits and withdrawals via Pix, boleto bancário, credit and debit card, PicPay, Mercado Pago, and TED bank transfer, with full security and traceability.
  • Prevent fraud and money laundering: monitor behavioral patterns that may indicate illicit activity, in compliance with Brazilian financial crime prevention regulations.
  • Providing customer support: resolve inquiries, handle complaints, and maintain an interaction history for future reference.
  • Communicating promotions and updates: send emails about bonuses, promotions, and platform updates — exclusively to users who have consented to receive marketing communications.
  • Fulfilling legal obligations: comply with requests from competent Brazilian authorities when required by law, such as the Banco Central do Brasil or tax authorities.
  • Improve the platform: analyze aggregated, anonymized usage data to identify interface improvements, new betting markets, and features that are more useful for Brazilian players.

375bet does not use your data to make automated decisions that could produce legal effects or significant impacts without human review. If an automated process flags an irregularity, the final analysis is always carried out by a member of our team.

5

Legal Basis for Processing (LGPD)

The LGPD requires that all processing of personal data have a specific legal basis. 375bet processes your data based on the following grounds established by Law No. 13,709/2018:

  • Contract performance (art. 7, V): data is required to provide the services you signed up for when you create an account and use the platform. Without this data, it is not possible to operate the account, process bets, or handle payments.
  • Legal obligation (art. 7, II): some data is processed to comply with Brazilian legal requirements, such as anti-money laundering regulations, identity verification, and financial record retention.
  • Legitimate interest (Art. 7, IX): browsing and usage behavior data are analyzed to prevent fraud, enhance security, and improve the platform, always in a way that does not compromise user rights.
  • Consent (art. 7, I): for sending marketing communications (promotional emails about bonuses, promotions, and news), 375bet requests express consent during registration. This consent can be revoked at any time through the account dashboard or via support.
6

Sharing Data with Third Parties

375bet does not sell your personal data to third parties under any circumstances. Data sharing occurs only in the following specific and necessary situations:

  • Payment processors: financial institutions and Brazilian payment intermediaries that process your transactions via Pix, boleto, card, PicPay, and Mercado Pago. These partners receive only the minimum data necessary to process the transaction and are contractually required to handle it with strict confidentiality.
  • Game providers: casino game providers (slots, live casino, crash games) receive anonymized identifiers to process gaming sessions, with no access to your CPF, full name, or financial data.
  • Identity verification services: specialized KYC partners who assist with document validation. These services operate under data processing agreements that are fully compatible with the LGPD.
  • Legal authorities: 375bet may share data with competent Brazilian authorities (Public Prosecutor's Office, Federal Police, Federal Revenue Service, Central Bank) when required by court order or a substantiated legal request.
  • International transfers: some technology providers may process data on servers outside Brazil. In such cases, 375bet ensures that transfers take place only to countries with an equivalent level of protection, or through the adoption of standard contractual clauses compatible with the LGPD.

We never share your data with advertisers, brokers, affiliate networks, or any marketing company without your express, revocable consent.

7

Cookies & Tracking Technologies

375bet uses cookies and similar technologies to ensure the platform functions correctly, improve the user experience, and analyze browsing behavior in an aggregated manner. The types of cookies used are:

  • Strictly necessary cookies: essential for the platform to function correctly, such as maintaining login sessions, language preferences, and your bet slip. They cannot be disabled without affecting platform functionality.
  • Performance cookies: collect anonymous information about how users navigate the platform — most visited pages, load times, clicks — to identify improvements. They do not identify users individually.
  • Functionality cookies: store user preferences such as recent bets, favorite games, and account settings to provide a more personalized experience.
  • Marketing cookies: used only with the user's consent to display relevant content and track the performance of promotional campaigns. They can be declined without any impact on access to the platform.

You can manage your cookie preferences through the banner displayed on your first visit to the platform or through your browser settings. Blocking strictly necessary cookies may affect login functionality and other essential features.

375bet does not use social media tracking pixels or third-party behavioral monitoring scripts without the user's explicit consent.

8

Data Storage and Security

The security of your data is a technical and operational priority at 375bet. The security measures in place include:

  • 256-bit SSL/TLS Encryption: all data transmitted between your device and 375bet's servers is encrypted, making interception by third parties impossible.
  • Financial data tokenization: credit and debit card details are never stored on 375bet's servers. They are replaced by tokens at the time of processing, eliminating any risk of exposure in the event of a security incident.
  • Two-Factor Authentication (2FA): available to all users as an extra layer of account protection, in addition to your login and password.
  • Internal access control: user data is accessible only to staff and systems with a legitimate operational need. Access is regularly monitored and audited.
  • Encrypted backups: data backups are performed regularly and stored in an encrypted environment, separate from production servers.
  • Continuous monitoring: intrusion and anomaly detection systems run 24 hours a day to identify unauthorized access attempts.

In the event of a security incident that may affect users' personal data, 375bet will notify the affected data subjects and the Autoridade Nacional de Proteção de Dados (ANPD) within the timeframes set by the LGPD, describing the nature of the incident, the data affected, and the measures taken to mitigate the damage.

9

How Long We Keep Your Data

375bet retains your personal data for as long as necessary to fulfill the purposes described in this Policy and to comply with applicable legal obligations. The general retention periods are:

Data Type Retention Period Justification
Registration data (name, CPF, email) While the account is active + 5 years after closure Legal obligation and fraud prevention
KYC documents (RG, CNH, proof of address) 5 years after verification Anti-money laundering regulations
Financial transaction history 10 years after the transaction Brazilian tax and financial legislation
Betting history and casino sessions 3 years after the activity Auditing & responsible gambling
Support communications 2 years after interaction Quality & dispute resolution
Cookies & browsing data As configured — up to 13 months User experience and performance analytics

Once retention periods expire, data is permanently deleted or irreversibly anonymized so that it is no longer possible to identify the user from it.

10

Your Rights as a Data Subject

The LGPD grants you, as a data subject, a set of rights that 375bet is fully committed to upholding. You may exercise any of these rights at any time via live chat or by emailing contato@375bet.best (with the subject line "LGPD Rights"):

Access

Request a copy of all personal data that 375bet holds about you. You have the right to know exactly what we store.

Correction

Request the correction of any inaccurate, outdated, or incomplete data. Basic registration details can be updated directly in your account dashboard.

Deletion

Request the deletion of your personal data. Deletion may be partial where there is a legal obligation to retain data (such as financial records required by Brazilian law).

Portability

Receive your data in a structured, machine-readable format for transfer to another service, where technically feasible.

Withdrawal of Consent

You can withdraw your consent to receive marketing emails at any time, free of charge, through your account dashboard or via the unsubscribe link in any of our emails.

Data Sharing Information

Find out which entities your data has been or is being shared with, and for what specific purpose in each case.

Objection and Restriction

Object to processing based on legitimate interest, or request a restriction on the use of your data while a correction or deletion request is under review.

Complaint to the ANPD

If you believe your rights have not been respected, you may file a complaint with the Autoridade Nacional de Proteção de Dados (ANPD), the federal authority responsible for enforcing the LGPD.

Requests are responded to within 15 business days. In more complex cases, the deadline may be extended by an additional 15 business days with justification, totaling 30 business days as provided for under the LGPD.

11

Minors

The 375bet platform is intended exclusively for users aged 18 and older. 375bet does not knowingly collect personal data from minors. If the KYC verification process identifies that an account holder is under 18, the account will be closed immediately, any deposits made will be returned to the original payment method, and any winnings from bets will be voided.

If you are responsible for a minor and believe they may have created an account on 375bet, please contact our support team immediately via live chat. We will take the necessary steps as quickly as possible.

If you have identified that a minor attempted to create an account using your personal details (CPF, email, phone number), please contact us immediately so we can block access and protect your identity.

12

Changes to This Privacy Policy

375bet may update this Privacy Policy periodically to reflect operational, technological, or regulatory changes. Whenever relevant changes are made — especially those affecting users' rights or data processing purposes — you will be notified at least 7 days in advance by email (to the address registered on your account) and by a prominent notice within the platform.

The date of the last update is always shown at the top of this page. We recommend checking this Policy periodically to stay informed about how your data is handled.

Continued use of the platform after changes take effect constitutes acceptance of the updated Policy. If you do not agree with the changes, you may request account closure and withdrawal of your real balance before the effective date.

13

Contact & Data Protection Officer (DPO)

375bet has appointed a Data Protection Officer (DPO), as required by the LGPD for companies that process personal data at scale. The DPO is the primary point of contact for all matters related to personal data protection.

To exercise your rights as a data subject, ask questions about this Policy, or file a complaint related to the processing of your data, please reach out through the channels below:

  • Live chat: available 24/7, response within 2 minutes. Type "Data Privacy" at the start of the chat.
  • Email: contato@375bet.best — use the subject line "DPO – [briefly describe your request]".
  • Response time: up to 15 business days for LGPD-related requests.

375bet handles your privacy request with the same seriousness as a question about withdrawals or bets. Privacy isn't a formality here — it's a responsibility we take seriously.

How 375bet Protects Your Privacy

Six concrete practices that keep your data safe on the platform

Full LGPD Compliance

375bet processes all personal data of Brazilian users in compliance with the Lei Geral de Proteção de Dados. Every processing purpose has a defined legal basis, every retention period is justified, and every instance of data sharing has a documented legitimate purpose.

Encryption at Every Layer

256-bit SSL encryption on all communications between your mobile or desktop device and 375bet's servers. Card financial data is tokenized — we never store the full card number. Backups are kept encrypted in an isolated environment.

Your Data Is Never Sold

375bet does not sell, rent, or transfer your personal data to advertisers, marketing companies, or any third party for commercial purposes. Data sharing occurs only with necessary operational partners and legal authorities when required by law.

Designated DPO

375bet has a dedicated Data Protection Officer (DPO), as required by the LGPD. They are responsible for ensuring that internal processes comply with the law and for responding to data subjects' requests within the legally required timeframes.

Control in Your Hands

You can access, correct, port, or request deletion of your data at any time. Consent to marketing emails can be revoked with a single click. These features are available in your account dashboard or through 24/7 support.

Incident Notification

If any security incident occurs that may affect your data, 375bet will notify you and the ANPD within the legally required timeframes, with a clear description of what happened and the measures taken to protect your data.

Data Privacy at 375bet: What It Means in Practice

When you create a 375bet account and deposit via Pix to bet on a Brasileirão match or a UFC card, you are entrusting the platform with some of your most sensitive data: your CPF, your financial details, your activity history. That trust must be met with concrete security and transparency practices — not just a lengthy legal document.

The LGPD brought Brazil one of the most important milestones of the digital age: the right of every citizen to know what happens with their data, to request access, to demand corrections, and to ask for deletion. 375bet embraces these rights not out of regulatory obligation, but because we believe that respecting privacy is an essential part of an honest relationship with Brazilian players.

In practice, this means that when you enter your CPF during 375bet registration, that number is used exclusively to verify your identity, process your payments, and fulfill legal obligations. It will never appear in a database sold to a telemarketing company or be used to build a consumer profile outside the platform. This is different from many digital services you use every day, where your data is the primary source of revenue.

The identity verification (KYC) process is another area that raises questions for many players. Why does 375bet ask for a photo ID and proof of address before releasing the first withdrawal? There are two sides to the answer: protecting you and complying with Brazilian anti-money laundering regulations. Once your CPF and ID are verified, no one can withdraw your funds using a different identity — even if they somehow gain access to your account. It's a security layer that directly protects your money.

Financial data receives special attention. If you deposit via credit or debit card at 375bet, your full card number is never stored on our servers. Tokenization replaces your real card data with a unique, irreversible identifier at the time of processing — meaning that even in a hypothetical security incident, your card details would not be available for exploitation. Pix and boleto bancário, by their nature, already have built-in security and traceability mechanisms that eliminate the need to store sensitive data.

Cookies deserve a straightforward explanation. 375bet uses cookies to function properly: keeping you logged in during a live UFC betting session, remembering your betting preferences, and loading frequently visited pages faster. These are essential functional cookies — without them, the platform simply wouldn't work as it should. Behavioral analytics cookies — which help us understand how users navigate the platform in order to improve the interface — are used in an aggregated and anonymized way. Marketing cookies, which could be used to display ads on other sites, are only activated with your express consent.

375bet retains your betting history and casino session records for both practical and legal reasons. On the practical side, this history is what allows disputes to be resolved — if you believe a result was processed incorrectly, the session record is the evidence that supports the investigation. On the legal side, responsible gambling and fraud prevention regulations require that records be kept for set periods. Even after those periods expire, data is permanently deleted or anonymized in a way that can no longer be linked back to you.

In short, 375bet's Privacy Policy is a real commitment to treating your data as if it were our own. If at any point you feel that any aspect of data processing is not aligned with what is described here, reach out via live chat. The team is available 24 hours a day, including for privacy matters, and the DPO responds to formal requests within 15 business days as required by the LGPD.

Play at 375bet with your data protected

Secure registration, Pix payments with encryption, and full LGPD compliance. Get started with a 100% bonus on your first deposit.

Create a Free Account

Questions About This Policy?

Reach our team via 24-hour live chat or by emailing contato@375bet.best with the subject line "DPO – Data Privacy". We respond within 15 business days as required by the LGPD. For urgent account security issues, live chat responds within 2 minutes.

Also read the full Terms and Conditions →

Frequently Asked Questions – Privacy at 375bet

The most common questions about how your data is handled

No, under no circumstances. 375bet does not sell, rent, or transfer your personal data to third parties for commercial purposes. Sharing occurs only with operational partners necessary for service delivery (such as payment processors and KYC providers) and with Brazilian legal authorities when required by court order or legal obligation. These partners are contractually required to handle the data with confidentiality and security.

You can request deletion of your data by contacting us via live chat (please state "I request data deletion – LGPD") or by emailing contato@375bet.best with the subject line "DPO – Data Deletion". 375bet will respond within 15 business days. Please note: some data must be retained by legal obligation even after account closure — such as financial records required by Brazilian law. In those cases, we will inform you of the specific mandatory retention period.

There are three ways to withdraw consent for marketing emails: (1) click the "Unsubscribe" link in the footer of any email received from 375bet — the opt-out takes effect immediately; (2) go to your account dashboard and update your communication preferences; (3) request the change via live chat and our team will handle it right away. Withdrawing marketing consent does not affect essential operational emails, such as withdrawal confirmations and account security notifications.

Credit and debit card details are never stored in full on 375bet's servers. The tokenization process replaces real card data with an irreversible identifier at the time of processing. Pix keys and bank account details used for withdrawals are stored securely and encrypted for the period required to process transactions and meet legal obligations. Transaction history (amounts, dates, methods) is retained for 10 years in accordance with Brazilian tax legislation.

After your account is closed, your data is retained for the minimum periods required by law: registration data and KYC documents for up to 5 years, and financial records for up to 10 years. After these periods, data is permanently deleted or anonymized. During the post-closure retention period, your data is not used for any commercial purpose — only to meet legal obligations and support potential audits. You may request formal confirmation of your data deletion schedule by emailing contato@375bet.best.

In the event of a security incident that may put users' personal data at risk, 375bet will follow the protocol set out by the LGPD: immediate notification to the Autoridade Nacional de Proteção de Dados (ANPD) and direct communication to affected data subjects within the legal deadlines. The notification will describe the nature of the incident, the data potentially affected, the immediate measures taken, and the point of contact for questions. 375bet will also immediately terminate any identified unauthorized access and conduct a full audit of the impacted systems.

Português